These terms apply to purchases made through vandalineinc.com, operated by VANDALINE Inc. Please review them alongside the product information and policies provided before placing your order.
Products and availability
Please review your selected color, size, materials, care instructions, availability and any special purchase conditions on the product page. Colors may appear differently depending on your screen and lighting.
Any conditions specific to a preview release, preorder or made-to-order item will be disclosed before purchase. These conditions do not limit your rights under applicable consumer law.
Prices and payment
Prices are displayed in U.S. dollars. Applicable shipping charges and taxes are shown at checkout before you submit your order. Available payment methods are displayed at checkout.
If we discover a pricing error or cannot fulfill an item, we will contact you. We will not charge an increased price without your agreement. If we cancel an order, we will refund the amounts paid for the canceled items and any associated charges.
Order information and changes
Please provide accurate contact and delivery information and review your order before submitting it.
For a correction or cancellation request, contact info@vandalineinc.com promptly with your order number. We will confirm whether the request can be accommodated based on the order’s progress. This does not affect any cancellation rights provided by law.
Shipping and delivery
Shipping options and charges are displayed at checkout. Order preparation time is separate from carrier transit time. Please review the dispatch information provided for your selected items before ordering.
If we cannot ship within the promised time, we will notify you and offer the choice of agreeing to a revised shipping date or canceling for a prompt refund of the unshipped merchandise and applicable charges.
For a delayed, missing or damaged delivery, please contact info@vandalineinc.com so we can assist. Please see our Shipping Policy for destinations, rates, delivery estimates and customs information. Orders shipped to Canada may be subject to Canadian taxes, duties or carrier fees, which are collected on delivery and paid by the recipient.
Returns, refunds and exchanges
Please review our Returns & Refunds policy before purchasing. It explains eligibility, the return process, exchanges and applicable shipping costs.
Preview Edition pieces are offered in limited quantities and are not eligible for return or exchange for change of mind, fit or preference. Items that arrive damaged, defective or not as described are always covered. Nothing in these terms limits your rights under applicable consumer law.
Any special purchase conditions must be clearly disclosed before purchase. Nothing in these terms or our policies excludes rights or remedies that cannot lawfully be excluded, including rights relating to faulty or misdescribed goods.
Product care and use
Follow the care instructions supplied with your item. For products worn in a professional setting, confirm that the item meets your workplace’s dress and infection-control requirements.
Website content
VANDALINE branding, photographs, designs and written content are owned by VANDALINE Inc. or used with permission. Reproduction or commercial use requires permission from the relevant rights holder, except where permitted by law.
Updates to these terms
We may update these terms for future purchases. Changes will not retroactively reduce the rights or commitments applicable to an order already placed.
Contact
VANDALINE Inc.
Email: info@vandalineinc.com
Our Privacy Policy explains how we collect, use and protect your information.