What are VANDALINE products made of?
Our scarves and caps are 100% silk (the Marigold and Surgeon Blue caps are habotai silk). Our pillowcases are 100% silk.
How do I care for my silk?
Hand wash cold with a mild, pH-neutral detergent. Do not wring or twist. Lay flat to dry away from direct sunlight. Iron on low heat on the reverse side if needed, avoiding any embroidery. Pillowcases may also be machine washed cold on a gentle cycle in a mesh bag. Do not bleach.
What is the Preview Edition?
The Preview Edition is our limited first release. Preview Edition pieces are not eligible for return or exchange for change of mind, fit or preference. Items that arrive damaged, defective or incorrect are always covered. Nothing in our policies limits your rights under applicable consumer law.
Where do you ship?
We currently ship to the United States and Canada. Europe is coming soon.
How long will my order take?
Please see our Shipping Policy for processing times, delivery estimates and rates. Shipping options and charges are shown at checkout.
Will I receive tracking?
Yes. Tracking information is provided once your order ships.
Will I pay duties or taxes on a Canadian order?
Orders shipped to Canada may be subject to Canadian taxes, duties or carrier fees, which are collected on delivery and paid by the recipient.
What if my order arrives damaged, defective or incorrect?
Please contact us at info@vandalineinc.com and we will make it right. See our Returns & Refunds page for details.
Which payment methods do you accept?
We accept major credit cards and Cash App Pay.
How can I contact you?
Email us at info@vandalineinc.com or visit our Contact Us page.